A recently issued Practice Directive from the Community Schemes Ombud Service (CSOS), officially signed and published on 18 July 2025, establishes comprehensive guidelines for community schemes regarding various matters, including pet policies, penalty procedures, and domestic worker regulations. This new CSOS Practice Directive replaces all previously issued documents on these topics and now functions as the definitive reference guide for trustees, managing agents, and other relevant parties involved in community scheme governance.
